Housing Claims
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I Am Seeking Compensation For*
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To claim you need to be a Council or Housing Association Tenant, Call us Free to find out more
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  • Types of Disrepair
    • Rising Damp
    • Mould, Fungus / Condensation
    • Leaking Water / Flooding
    • Missing or Loose Tiles
    • Structural Cracks
    • Insect & Vermin Infestation
    • Boiler / Central Heating Issues
    • Asbestos
    • Defective windows and doors
    • No Running or Hot Water
    • Electrical Issues
  • Questions
  • About Us
  • Contact Us
  • What Is No Win No Fee?
CLAIM NOW

Claim Now

"*" indicates required fields

Step 1 of 3

0%
I Am Seeking Compensation For*
Have you been reporting the issues to your landlord for 3 months or more?*
Have you made a disrepair claim for this in the past 12 months?*
To claim you need to be a Council or Housing Association Tenant, Call us Free to find out more
  • Types of Disrepair
    Choose a section:
    • Rising Damp
    • Mould, Fungus / Condensation
    • Leaking Water / Flooding
    • Missing or Loose Tiles
    • Structural Cracks
    • Insect & Vermin Infestation
    • Boiler / Central Heating Issues
    • Asbestos
    • Defective windows and doors
    • No Running or Hot Water
    • Electrical Issues
  • Questions
  • About Us
  • Contact Us
  • What Is No Win No Fee?

Privacy Policy

Housing Claims is committed to ensure that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Safe. Secure. Confidential. SSafe. Secure. Confidential.

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Do you live in a Council or Housing Association property?(Required)
Unfortunately we are cannot help you with your claim at this time!
What disrepair issues do you have?(Required)
What problem(s) are you experiencing?(Required)
Who do you rent from?(Required)
Sorry, we are unable to assist with private landlord agreements.
Have you reported the issue(s) to your landlord?(Required)
Sorry, we can’t help you right now.
Please inform your landlord about your housing disrepair issues and come back to us if they have not resolved the problem after 6 months of you notifying them.
Please enter your details below

Contact Details

A friendly advisor will call you to discuss the specific details of your case

We are committed to ensure that your privacy is protected. This policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

THE INFORMATION WE COLLECT AND HOW WE USE IT
If you submit an enquiry and respond to any of the requests for information in our feedback service you may as a result submit to us your email address. Access to your personal data, including your email address, is only provided to our staff and third parties who help us to process your enquiry and trusted business partners, whose products and services may save you money.
About Cookies
We use cookies. A cookie is a small file that is stored on your computer’s hard drive by your web browser. They allow us to understand what areas of the website are of interest to our visitors and allow us to provide a better user experience. These cookies do not track individual user information, and all our cookie data is encrypted and cannot be read by other websites.
It is possible to ‘turn off’ the cookies in your browser and this will not affect the functionality of the web site.
You can find out more information about cookies including how to switch cookies on or off i.e. accept or refuse cookies from www.aboutcookies.org.

HOW WE PROTECT YOUR INFORMATION
The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.
Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

YOUR CONSENT
By submitting any information about you and, where applicable, others within this web site, you and they consent to its use as set out in this Privacy Policy. If we change our Privacy Policy, we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
If you do not want us to have personal information about you, please do not submit it to us.

PASSING ON INFORMATION ABOUT YOU
Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information to the following parties:
Third parties who help us to process your enquiry – We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.

We would like to keep you updated by phone, e-mail or text. By submitting your details, you consent to us disclosing your personal information to the following parties:
Our trusted business partners – You can ask us to stop passing your information to third parties for marketing purposes at any time, which we will do. Such a request may result in us ceasing to offer the Services to you.
We may keep your information to deal with any potential complaints for a set amount of time. This will help us and the dedicated solicitor, track the progress of your claim. For all other events, we take the following steps to ensure your personal information and data is removed and deleted from our servers and computers.
Once we transfer you to one of our panel solicitors, your personal information is kept on our records for a period of 6 years. Hereafter, all data is deleted and removed.
If we are unable to help with your enquiry, we will keep your personal information on our records for 1 year. Hereafter, all data is deleted and removed.

YOUR RIGHTS
In accordance with the Data Protection Act 2018 & General Data Protection Regulation 2018 you have the following rights for your personal data.
• Raising a concern with an organisation
• How to access information from a public body
• Your right of access
• Your right to get your data corrected • Your right to get your data deleted
• Your right to be informed if your personal data is being used
• Your right to limit how organisations use your data
• Your right to data portability
• Your right to object to the use of your data
For further information on the above, Please visit https://ico.org.uk/ or https://eugdpr.org/

HOW TO CONTACT US
We welcome your views about our website and our Privacy Policy. If you have any queries or comments, feel free to contact us by phone, email or letter.
Please note that we record all telephone calls for quality monitoring, training, compliance and security purposes.

Call 08002294805 to speak to our advisers.
We are available 24/7.
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FAQ

How much can I claim?

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The amount of compensation you can claim for your housing disrepair issues varies greatly. Depending on how long you have suffered, the number of issues. The easiest way to find out is call us or fill in the claim form.

Can I claim compensation from my landlord for disrepair?

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Yes, this is a legal right that you are to be provided with the properly to a certain standard. If you landlord has not done this you are entitled to compensation.

What kind of Disrepair issues can I claim for?

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You can claim for a variety of different issues, from damp, electrical faults, and many other issues. Our team will be able to advise you quickly on this.

Do I need to report my issues?

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Yes, in order to claim you need to have reported all your issues to your landlord and kept the record of all your communication.

I am worried my landlord will cause me problems?

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Legally your landlord has a duty of care to provide your property to a reasonable and liveable standard. There is no need to be concerned as this is their legal responsibility to do so for you.

Can I be evicted for making a claim?

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No, your landlord can not evict you for making a housing disrepair claim and if they do the eviction would be classed as illegal and you would be eligible to claim further compensation, further more we only assist council and housing association tenants. If you are a private renter your landlord may instruct tenancy eviction solicitors against you if you owe rent.

Can I Make a Claim On My Own?

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Yes, you can, but it is recommended to apply with the help of a solicitor to maximize your claim and resolve the conflict seamlessly. To know more about claims, please visit Claim Ombudsman

  • About Us
  • Accidents Direct Claim Process
  • Asbestos
  • Boiler / Central Heating Issues
  • Claims Calculator
  • Contact Us
  • Defective windows and doors
  • Disclaimer
  • Electrical Issues
  • Faqs
  • Housing Disrepair
  • Insect & Vermin Infestation
  • Join Our Panel
  • Leaking Water / Flooding
  • Missing or Loose Tiles
  • Mould, Fungus / Condensation
  • No Running or Hot Water
  • Personal Injury Claims Process
  • Privacy Policy
  • Rising Damp
  • Structural Cracks
  • Terms and Conditions
  • What Is No Win No Fee?
Follow Housing Disrepair
    • Terms and Conditions
    • Disclaimer
    • Privacy Policy
    Housingclaims.com is a trading name of Expert Law Ltd. Typically, clients pay up to 50% of the recovered amount, though this may vary based on individual circumstances. Termination fees may apply in certain situations, for any questions. You may also pursue claims through statutory bodies like the Housing Claimant Service. for free. Expert Law Limited is a company registered in England and Wales with registration number 12639159 and registered office Balfour House, 741 High Road, London N12 0BP. Expert Law Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number 802045.
    Terms & Conditions

    Understanding "No Win, No Fee" Offer

    We understand that pursuing a legal claim can be a daunting and financially stressful experience. To alleviate this burden, The solicitors offer a "No Win, No Fee" promotion, officially known as a Conditional Fee Agreement (CFA). This arrangement is designed to provide you with peace of mind, ensuring that you do not have to worry about legal fees unless your case is successful.

    What Does "No Win, No Fee" Mean?

    In simple terms, "No Win, No Fee" means that you do not pay any legal fees if your claim is unsuccessful. This removes the financial risk associated with taking legal action, allowing you to seek justice without the fear of incurring costs if the case does not go in your favor.

    How It Works

    1. Initial Consultation: We offer a free initial consultation to discuss your case and determine its viability.
    2. Agreement: If we agree to take on your case under the "No Win, No Fee" arrangement, we will sign a Conditional Fee Agreement (CFA).
    3. Legal Representation: A solicitor will represent you throughout the legal process, working diligently to achieve a positive outcome.
    4. Successful Outcome: If your claim is successful, we will deduct a percentage of the compensation awarded as our fee.

    Our Fees

    The fee we charge upon a successful outcome typically is 25% of the compensation awarded. The exact percentage is determined based on individual circumstances, which include but are not limited to:

    • Complexity of the Case: More complex cases that require extensive investigation and legal expertise may incur higher fees.
    • Estimated Duration: Cases expected to take a longer time to resolve may have a higher percentage fee.
    • Value of the Claim: Higher value claims may result in a lower percentage fee due to the larger overall compensation amount.
    • Risk Assessment: Cases with a higher risk of not succeeding may have a higher percentage to offset the potential costs.

    Transparency and No Hidden Charges

    We pride ourselves on transparency. With the "No Win, No Fee" promotion, you can rest assured that there are no hidden charges. The percentage fee we agree upon at the start of the process is the only charge you will incur if your claim is successful. All other costs associated with your case, such as court fees and expert witness fees, are covered by us unless otherwise specified upfront.

    What are Termination Fees?

    If you cancel your agreement with your solicitor, then a termination fee may apply, which you can discuss directly with your solicitor.

    Can I make a claim directly?

    Criminal Injury Claims

    For those who believe they have a criminal injury claim, it is not necessary to engage a claims management company. You can submit your claim yourself, at no cost, directly to the Criminal Injuries Compensation Authority (CICA).

    Minor Road Traffic Accidents

    If you have a minor personal injury claim as a driver or passenger in a road traffic accident that was not your fault, you do not need to use the services of a claims management company. You may present your claim yourself, for free, through the Official Injury Claim Portal.

    Uninsured or Untraced Drivers, Foreign-Registered Vehicles, or Accidents Abroad

    In cases where you are involved in a road traffic accident with an uninsured or untraced driver, or if the accident occurred in the UK with a foreign-registered vehicle, or even if the accident happened abroad, you do not need to rely on a claims management company. You may file your claim for free directly with the Motor Insurance Bureau (MIB).

    Get in Touch

    If you believe you have a claim and would like to take advantage of our "No Win, No Fee" promotion, please contact us today for a free, no-obligation consultation. Let us help you seek the justice you deserve without the worry of upfront legal costs.

    Claim Now